Returns & Exchanges
At Dhanak, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, you can return or exchange any unworn and unwashed items within 14 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email or WhatsApp with your order number and the reason for the return or exchange.
- 2.Quality Inspection
Ensure the items are in their original packaging with all tags attached; our team will review your request to ensure it meets our quality guidelines.
- 3.Ship the Product
Once approved, securely pack the items and ship them back to our designated warehouse address using a traceable courier service.
- 4.Processing and Refund
Upon receipt and verification of the returned goods, we will process your exchange or issue a refund via bank transfer within 7-10 working days.